Start with the photos already on your phone.

Look for clear, ordinary moments. A softly lit face, a favourite blanket, or a quiet cuddle can be a useful starting point. There is no need to arrange a professional shoot for a source-photo request.

Choose the right set for your service.

For newborn portraits, choose 10–15 phone photos in good lighting. Include face close-ups and full-body views with hands and feet visible. For monthly baby, family and sibling portraits, choose 4–5 front-facing photos total. Leave out images with faces hidden or too much motion blur.

Keep the original files.

Where possible, choose the original image from your phone instead of a screenshot. Avoid filters that substantially alter features or colours. If you are sending a family request, make sure every person is clearly represented.

Review the set before you send.

Remove accidental duplicates, check that the files open, and confirm you have permission to submit every photograph. Our photo guidelines keep the complete checklist in one place.